Shipping Policies

Mubimart.com Shipping Policy

At Mubimart.com, we’re proud to offer worldwide shipping to bring our products to customers across the globe, including Europe, Canada, the USA, and more. Below is an overview of our shipping policy to ensure a smooth shopping experience:

1. Order Processing

  • Order Handling Time: Orders are typically processed and dispatched within 1-3 business days after payment confirmation.
  • Custom or Bulk Orders: Handling times for customized or large orders may vary; additional time may be required.

2. Shipping Methods and Delivery Times

We work with CJdropshipping to deliver products quickly and reliably. Delivery times may vary by region and shipping method:

  • Standard Shipping: Estimated delivery within 7-20 business days.
  • Expedited Shipping: Faster delivery options available, typically within 5-10 business days.

Note: Delivery to remote areas may take longer.

3. Shipping Fees

  • Free Shipping: Available on orders over $99.
  • Free Shipping: Available on all orders over $99 USD or the equivalent amount in your local currency.
  • Currency Adjustment: Prices, including the free shipping threshold, adjust automatically based on your location.
  • Flat Rate Shipping: For orders under €99, a shipping fee will be calculated at checkout based on your location and package weight.

4. Order Tracking

  • After your order has been shipped, you will receive an email with a tracking number.
  • Use this number on our website or the courier’s platform to track your shipment in real-time.

5. Customs, Duties, and Taxes

  • Included Costs: Most customs fees, import duties, and taxes are calculated and included at checkout for your convenience.
  • Customer Responsibility: In rare cases, additional fees may apply, and your local customs office may request further documentation.

6. Delayed, Lost, or Undelivered Orders

We understand how important your order is. In case of delays or issues:

  • Delayed Orders: If your order does not arrive within the estimated delivery time, please contact our support team, and we’ll assist you in resolving the issue.
  • Lost Packages: If a package is marked as delivered but not received, we may request a certificate of non-delivery from your local post office to assist further.

7. Return-to-Sender and Incorrect Addresses

If a package is returned due to an incorrect address, unclaimed delivery, or refusal:

  • We can reship the package after confirming the correct address, with additional shipping fees charged to the customer.

8. Shipping Restrictions

  • We currently ship to most countries worldwide, excluding P.O. Boxes, APO/FPO addresses, and areas with restricted delivery services.

9. Changes to This Policy

We may update this shipping policy periodically to reflect improvements or changes in our shipping processes. All updates will be posted on this page.

Contact Us

If you have any questions about our shipping policy, feel free to contact us at support@mubimart.com.

Thank you for choosing Mubimart.com! We are here to make your shopping experience seamless, no matter where you are.